PaperStudioByC

FAQ

HOW TO START THE PROCESS

 – WEDDING INVITATIONS // BABY SHOWER INVITATIONS –

>>>>> SAMPLES – Samples are pre-made and you’ll receive as you see online. Place your order to receive the sample by mail.

>>>>> CUSTOM ORDERS – Purchase the “DEPOSIT” to start ordering process with us.

  1. The value we ask as “DEPOSIT” is the value to start ordering with us.
  2. After we receive your payment, we will contact you in 24h to start the process.
  3. We will work together with the samples and email you digital pictures of the wording. Have in mind that this process can go back and forth until you are satisfied with results.
  4. After your final approval of the text invitation and all personalizations, I’ll create your new custom listing for you could purchase and place the final order.
  5. “DEPOSIT” value will be subtracted from your final price and shipping value will be added. 
  6. After your payment received, we will start the production.
  7. We pack all the items with precaution to guarantee that they will arrive safe and perfect.
  8. We ship your order and send you the tracking number.

CAN I CUSTOMIZE INK COLORS, WORDING, FONTS & MATERIALS?

Yes! Complimentary changes to the wording, font styles, ink colors, envelope colors, backing paper color, and belly band colors/types can all be done during our ordering/email process.


CAN I REMOVE OR ADD ELEMENTS?
Yes! Is possible customize your product. We try to help you and create a new sample that you would like to make uniquely yours.


REFUNDS

 – WEDDING INVITATIONS // BABY SHOWER INVITATIONS – >>>> DEPOSIT PAYMENT 

If you’ve purchased a deposit and can no longer move forward with us, a refund may be granted within 10 days as long digital proofs have not been started.

 – PAPER GOODS >>>> AFTER PROCESS OF PROOFS STARTED 
We are unable to grant any refunds or exchanges based on the custom nature of each order. We are extremely committed to working with you until you are completely happy with your purchase.


SIZING DETAILS

The size of each item is described in the description of the listing.


CAN I ORDER A SAMPLE?

Yes! We sell samples of our wedding invites, Save the Dates, Thank You Cards, boxes, place cards and table numbers.
With every sample purchased, we are happy to include with your sample corresponding items for you could see in person.
Purchase “1” in quantity when placing the order of the invitation sample you like to get. You’ll receive the sample as you see in the pictures. We can’t customize samples.


DO YOU HAVE ORDER MINIMUMS?

Yes, for the invitations. The minimum amount of order is 20 invitations.


 

PaperStudioByC